Application process
Costs, payments, interviews, and preparing your documents
Completing your application
What each part of your application asks for, from your education and work experience to your skills, availability, and the resort questionnaire.
Adding your references
How to request your references, who can act as a referee, and how recommendation letters work.
Background and medical declarations
What to declare about your criminal history, US travel history, and medical background, and the documents you may need to complete.
Preparing your documents
The documents you need to upload, including your police check and resort contract.
Resort Leaders interview
What to expect from your interview, how long it takes, and why it's required.
Ready to Hire
What the Ready to Hire stage means and the statuses from Visible to Placed.
Costs and payments
Program costs, paying in installments, refunds, and how much you can expect to earn.
Your account
Logging in, password resets, updating your details, two-factor authentication, deferring or withdrawing, and requesting or deleting your data.
Other application stages
What it means if your application shows On Hold, Pending, Withdrawn, or another stage outside the main journey, and what to do next.