COVID-19 measures
COVID-19 measures change quickly and will vary based on what country you are traveling from, and the state in the US you are traveling to. Your country office and your resort will do their best to communicate with you the most up-to-date guidelines related to your arrival to the US. Your resort will communicate with you anything you need to know or pack with you in regard to COVID-19 protocol at your resort.
For information on guidelines for traveling to the US please visit CDC's Travel Planner.
Smaller Earth, your visa sponsor and your employer are all working with your health, safety and welfare in mind. If you follow guidelines and protocol you are minimizing your risk of contracting COVID-19 while in the USA. Please do your best to be responsible and keep all suggestions in protocols in mind during your travel to and from the resort, and while at your placement. We are here to support you if you have any questions or issues arise.
Connecting flights in the USA
If you are on a connecting flight, you must collect your luggage, pass through customs and border control and then re-check it for your next flight. If you have a boarding pass for that flight, just check the information screens for your departure gate. If you did not get your boarding pass when you left your home country, just ask for it at the airline’s service desk. Don’t be afraid to ask a member of the airport staff if you’re not sure. Note: Keep an eye on the airport screens for gate changes as this happens frequently.
Lost luggage
If for any reason your luggage does not make it to your final destination, you must file a lost luggage claim while at the airport. Resort Leaders US Office and your resort can assist with obtaining your lost luggage, but cannot do so unless you have filed a lost luggage claim.
Onward travel to the resort
You should have in your hand a copy of your onward travel instructions. You can access this via Wi-Fi with visiting the ‘Travel and Flights’ section of your Resort Leaders profile to print these instructions out before you fly.